CommPartners Connect Partner Success Program Overview

At CommPartners Connect, our wholesale reseller Partners are essential to our business mission and our ability to serve SMB/E customers. All CommPartners Connect hosted IP communications products and services are sold through our channel partners.

In order to achieve our mission of becoming the leading wholesale provider of hosted IP communications to the SMB/E market, we have put together a comprehensive program designed to enable our reseller Partners to be as productive and successful as possible. We believe that building long-term, mutually beneficial partnerships are a key ingredient to customer satisfaction, increased sales and profitability.

As a reflection of our commitment, CommPartners Connect offers a wholesale Partner reseller program that delivers the tools and programs necessary to lead in this market, and enhance our Partners’ abilities to better serve their customer base and grow their business.

I. Wholesale Partnership Categories

• Authorized Partner
• Select Partner
• Premier Partner
• Elite Partner

CommPartners Connect Authorized Partners:

Entry level CommPartners Connect Wholesale Authorized Partners combine their product and technical knowledge, marketing, sales and customer focus with CommPartners nationwide IP network coverage and hosted applications to deliver quality solutions to the SMB/E market. They have business capabilities that have met CommPartners Connect qualification standards essential to the successful deployment of hosted IP PBX, IPTrunking and related services. Monthly total revenue requirement for hosted services is up to $9,999 per month.

CommPartners Connect Select Partners

Select Partners have demonstrated their commitment to their hosted services business and have proven their ability to sell, provision and support hosted IP PBX, IPTrunking, and related services to their customers. Select Partner authorization is at the discretion of CommPartners Connect, with monthly total revenue requirement for hosted services of $10,000 - $19,999 per month.

CommPartners Connect Premier Partners

Premier Partners are appointed by CommPartners based on a number of requirements and commitments. Our Premier Partners have demonstrated a higher level of commitment to expand and grow their hosted services business. They have also demonstrated their capability to successfully sell and support all hosted services products, including hosted IP PBX, IPTrunking, hosted Contact Center products, and other related services and have a monthly total revenue requirement for hosted services of $20,000 - $39,999 per month. 

CommPartners Connect Elite Partners

Elite Partners are appointed by CommPartners based on a number of requirements and commitments and have demonstrated the highest level of commitment to expand and grow their hosted services business. They have also demonstrated their capability to successfully sell and support all hosted services products, including hosted IP PBX, IPTrunking, hosted Contact Center products, and other related services and have a monthly total revenue requirement for hosted services of $40,000 or more per month.  

II. Partner Requirements

We require from all levels of partnership certain skills, experience and demonstrated performance commensurate with their level of partnership. These include:

• Expertise in selling and supporting hosted IP communications, data/IT services, telephony services and related equipment to the SMB/E market
• Focus on selling and/or consulting with SMB/E organizations for the sale of IP communications solutions
• Certain minimal sales, support and technical resources
• All new Partners are required to attend a CommPartners Connect Training Class at our Las Vegas headquarters (required for all Wholesale Partners within 90 days of registration).

To become a CommPartners Connect wholesale Partner, please contact us at (877) 677-5485 or via email at sales@commpartnersconnect.com.